FAQs

Can I purchase multiple plans under the same account?

Yes, you can buy 2 or more plans under the same account, however you just need to purchase each individual plan one at a time. 

Are your meals organic/local/wild?

We are always seeking, and working with our current suppliers to get the highest quality, most sustainable produce! Our meats are organic, local, antibiotic free,and our beef is grass-fed. Our seafood is sustainable and Wild. Our fresh produce we always get local when it's possible (in season), and our grains/nuts and seeds we typically use organic whenever possible. We make everything from scratch in our commercial kitchen, so we know exactly what is in the meals we cook and send out.

Do you have nutrition facts written on each meal?

Because our meals are so vastly customizable (you can receive a meal with no starch, extra veggies, protein etc) it would be impossible to have nutrition facts for all the different variations of our meals. Therefore we can give a general estimate of macros only. If there are certain macros you are wanting to reach, please get in touch so we can guide you to the best plan that will allow you to reach those targets.

How do I choose a Keto, Paleo or Vegan plan?

During signup you will be able to select these options on the signup form, further dietary restrictions can be also provided in the intake form that is received after completing purchase.

Which plan do I choose if I want a variety of meat, seafood and vegetarian meals?

Our “Meat Eaters” plans are an Omnivore package, meaning you’ll receive a variety of all the different types of meals we offer.

Are there discounts for long-term plans?

Yes! We can provide the following discounts: 

8 week (2 month)commitment gets 5% off each week

12 week (3 month) commitment gets 10% off

6 month commitment gets 15% off

Do you sell Gift Cards or Gift Baskets?

Absolutely! Electronic Gift cards in any denomination are available, as well as custom gift baskets (which can be customized for vegan, paleo, or keto preferences after purchase).  Eat your Cake, and Gift it too!

How does the meal program work?

Simply register for any of our meal programs online. Here’s how:

  1. Click Sign Up

  2. Click Create Account

  3. Select a membership option that works for you.

  4. Pay online for the first week of service

  5. Check your email for an Intake Questionnaire. Fill it out and send it back.

  6. We’ll schedule your first delivery.

Do you choose what I eat or do I?

You have two options:

  1. We create meals for you.

    Based on your in-depth answers to your Intake Questionnaire, including your likes and dislikes, we’ll create meals that we think you’ll love. You can provide feedback ongoing and we’ll continue to modify the menu to satiate you best.

  2. You make your own selections.

    We will send you a menu the week before each delivery date. Choose and customize what you’d like to eat and we’ll make it for you.

Do I have to get 3 meals a day? Or can I just have lunch and dinner?

You can customize to fit your needs. Check our all of the options under Choose Your Mealplan when you’re logged in. If we don’t have an option that works for you, email us. We’ll try to customize a plan for you.

How many calories are in each meal?

We don’t believe in calorie counting; we believe in feeling healthy. Instead, we focus on a holistic nutritional approach, which means that the quality and proportions of ingredients matters more than the calorie count. All of our meals use nutrient-dense ingredients that boost your metabolism throughout the day. Many clients report not only weight loss, but also increased energy, softer skin, better sleep, and many more health benefits due to a clean, holistic diet. You’ll start off with standard portions and a balanced diet including grains. Then we’ll work closely with you to make sure you’re seeing results, and can make adjustments to portions and ingredients as needed so that you are feeling amazing and crush your health goals. If you do have a specific Macro target you’d like to stick to, please send us that info and we’ll make recommendations as to which program would suit your targets best.

Can you accommodate allergies, specific dietary needs (like gluten-free), and pickiness?

Absolutely. Simple specify any allergies and ingredient preferences you have and we’ll customize your meals for you. Don’t like celery? You’ll never have it. Have a gluten allergy? No problem. We’ll make all your meals gluten-free. We also offer Paleo, Low-Carb, Keto and Vegan plans at no extra cost.

Can you deliver daily?

We offer a wide range of convenient delivery times, and offer delivery up to 2x per week to ensure maximum freshness!

When do you deliver? And do I have to be home?

Ideally, someone should be home to accept the delivery. It’s food after all. And although our bags have cooler packs, we don’t recommend leaving food outside. That said, if you prefer us to leave it unattended, we will.

Our delivery schedule is:

Vancouver

Sunday, Wednesday from 6:00pm-9:00pm

Monday and Thursday from 8:00-10:30am

Burnaby, Coquitlam, PoCo, Port Moody, Richmond, North Van, West Van, New West, Surrey, Langley

Sunday, Wednesday from 6:00pm-9:00pm

Pitt Meadows, Maple Ridge, White Rock

Sunday, Wednesday from 7:30pm-9:30pm

If you prefer to pick up, no problem! Orders can be picked up from 302 Industrial ave, Vancouver B.C. .Just let us know and we’ll ensure we have your orders waiting for you.

Pickup days and times are:

Sunday 3:30PM to 9:30PM

Wednesday 3:30PM to 9:30PM

Our delivery zone is:

 

Do I have to log-in and pay each week?

No. Your membership will automatically renew each week unless you request to pause or cancel it. If you are going away temporarily, let us know before our deadlines Wednesday @ 1PM for Sunday/Monday orders and Saturday @ 1PM for Wednesday/Thursday orders and we can pause your membership (and payment) until you return. If you are cancelling, please provide one week’s notice.

Is the Nutritionist Consultation mandatory?

Not at all. Most of our clients jump right in without a consultation. If you want support and guidance, however, our nutritionist is available to go over your meal plan and provide ongoing support and advice, at no extra cost.

Do you have family plans?

We sure do! Our Family Dinner plan feeds 3 or more people. And comes with an entree, side veggie meal, and delicious dessert customized for each family member.

What’s the difference between the Weight Loss Plan and the Athletic Plan?

Our Weight Loss Plan is for people who have a specific weight loss goal and want to achieve it in a holistic, maintainable way. It’s great for people with sedentary jobs or who work out less than 30 minutes a day, and who have up to 20lbs to lose.

Our Athletic Plan is designed with larger portions for those who require extra nutrition due to increased activity or metabolic needs. We also recommend this plan for new and expectant mothers and people looking to maintain their current health in a convenient and delicious way! If you have over 20lbs to lose, we recommend starting with our Athletic Plans before transitioning to our Weight Loss plans.

You can always switch your plan if the one you’re on isn’t meeting your needs.

How soon can I get started after I sign up?

Usually within a few  days. Our cut-off for Sunday/Monday deliveries is sign-up by Wednesday at 1:00pm For Wednesday/Thursday deliveries, it’s Saturday at 1:00pm.

How are the meals delivered?

Your meals will arrive fresh and fully cooked in a reusable thermal bag. They are individually portioned in 100% recyclable, microwavable plastic containers. Salads and snacks come in biodegradable, compostable containers. Just pop them into the fridge and heat them up when you’re hungry!

Do you reuse containers or can I provide my own?

Unfortunately due to the large volume of orders we produce and for sanitary reasons, we cannot use reusable containers for individual meals. We can, however, use reusable containers if you’re on the family dinner plan. We do use biodegradable containers for most of our salad-based meals, as well as for our snack packs. The plastic meal containers are fully recyclable.